Refunds & Exchanges

We want you to love your SoulWear pieces 💛

Because each item is made to order, we keep our return process simple and customer-friendly.

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Returns

We accept returns within 30 days of delivery.

Items must be:

• unworn
• unwashed
• in original condition

To start a return, email: hello@soulwearco.com

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Free Size Exchanges

Need a different size? We’ve got you.

We offer free size exchanges for U.S. customers within 30 days of delivery.

We’ll send your replacement once the original item is on its way back.

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Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo and we’ll send a replacement at no cost.

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Non-Returnable Items

Because items are made to order, we cannot accept returns for:

• worn items
• washed items
• items returned after 30 days

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Refunds

Once your return is received and inspected, refunds are issued to your original payment method within 5–10 business days.

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Questions

Contact us anytime: hello@soulwearco.com